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eSoundz Website
I can't find my downloads in my download area! Where are they?
I purchased a product that requires a serial number, I can't find it or its not there?
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R.A.W Paks
What is R.A.W. ?
Are your R.A.W. loops royalty free?
Infinite Player
I Already have Kontakt, do I still need Infinte Player
When trying to add the Infinite Player to the library tab, I keep getting the message "this product cannot be added to kontakt libraries tab"
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Sonic Reality
How to purchase Sonic Reality Products?
BFD Expansion Packs
How do I download the latest Sonic Reality BFD3 Expansion?
Catalina and Big Sur Compatibility?
 
 

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I opened a support ticket but I have not received a response. Article rated 3.1/5.0
If you have an ATT or sbcglobal email address our automated emails are being blocked so you do not get the notification that we have replied to your open ticket.  Please contact your ISP as our r...
When I try to unzip my download it gives me a corrupt or incomplete message. Why? Article rated 3.2/5.0
Your download may have been interrupted, try downloading again or use a download manager. Download managers will allow you to resume your download if it is interrupted. Our powerful servers support th...
Why haven't I received my activation email? Article rated 3.0/5.0
Some ISP's block our automated email response. You should use your cable or DSL provider's email and try to avoid hotmail and gmail account that are regularly blacklisted. Also once you have registere...
Where are my download links? Article rated 3.1/5.0
We do not send links. Log into your Esoundz account and go to your user area. You will find your downloads under the my downloads section of your esoundz account.
I misspelled a user's name when trying to refer them, what now? Article rated 3.1/5.0
Contact support with the correct user name of the referral and it will be corrected.
 

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